Frequently asked questions.

Two products, one system: a smart menu for guests (Guest app) and a training app for staff (Staff app), built on the same verified knowledge of your menu. The owner dashboard is included with both products. No new hardware needed.

No. Guests scan the QR code on the table and the menu opens in their browser, with no download and no sign-up.

Yes. Orders go straight to your POS (Remaris today, more systems coming) and guests pay in the app through Teya or Monri. It is arranged separately for each venue and is available in Croatia for now.

Essentials includes 2 languages, Pro 4. You choose which languages you want for your venue. Need more? Get in touch.

From your catalog and from pairings that go through the methodology of Kristijan Harjač. Recommendations come only from your menu.

Not only wine. In Pro, food and drink pairing covers wine, beer and cocktails, each with one reason why it goes with the dish.

Pairings go through Kristijan Harjač’s methodology, and the sommelier chat recommends only from your menu. It does not make up anything outside the data you entered.

Yes, it recognizes regional dish names, and we add synonyms for your menu during onboarding.

The paper menu stays for when you need it. Staff have an app with the catalog and recommendations at the table, so no one is left without an answer.

A PDF only replaces paper. The smart menu has categories, the daily offer, allergens, diet labels and filters, the chef’s and the sommelier’s pick, and every dish comes with its detail. Guests can also order from the table and pay in the app, arranged separately. Pro adds the AI sommelier chat and food and drink pairing, all from your menu. Available in Croatia for now.

Your POS records what was sold, Tablehint helps it sell: guests see a recommendation with each dish, and servers know what to recommend. Works with your POS, or without it. Remaris today, more POS systems coming.

ChatGPT does not know your menu. Tablehint uses your catalog and pairings that go through Kristijan Harjač’s methodology, and never recommends what you don’t have.

Yes. The Staff app works independently of the menu your guests see, even when the menu stays on paper.

Most QR menus only show what you have. Tablehint helps you sell it: with each dish the guest sees a drink that goes with it and one reason why, only from your menu and through Kristijan Harjač’s methodology. Guests can ask the sommelier chat about any dish, you highlight the house pick and the daily offer, and the dashboard shows what guests look at and ask about.

Yes, with a one-time activation from €200 per venue, 100 items included, €1.50 per item above that. Activation covers entering your catalog, checking the data and running every pairing through Kristijan Harjač’s methodology. Prices excl. VAT. Activation is invoiced after you accept the quote, when we start entering your menu.

Yes, a 2-month free trial for both products and every plan. The one-time activation is not part of the trial: it is paid separately. After the 2 months you choose whether to continue and with which plan. Choose annual billing and you get 2 more months free; billing starts when the trial ends. You can also try the menu now, no sign-up.

By quote and invoice. Activation is paid separately. The subscription is billed only after the free trial ends.

Yes. Billed annually: Guest app Essentials €41/mo (€490/yr), Pro €108/mo (€1,290/yr). Staff app Essentials €41/mo (€490/yr), Pro €74/mo (€890/yr) up to 10 people, €166/mo (€1,990/yr) for 11-30, 31+ on request. Per venue, excl. VAT. Annual means 2 more months free (you pay 10 months), and billing starts when the free trial ends. One invoice for the full year, upfront.

Yes. No long-term contract, month to month, with 30 days’ notice.

Yes. Guest app and Staff app are sold separately and prices add up, e.g. €129 + €89 = €218 a month. The owner dashboard and support are included with both products.

Prices are per venue per month. Several venues? We prepare a quote for your group.

It depends on your venue. The smart menu starts at €49 a month per venue, excl. VAT. Estimate what recommendations bring back in the Pricing calculator.

7-14 days after you accept the quote. You send us your data, we enter it, and every pairing goes through Kristijan Harjač’s methodology. No staff time spent on your side. You can also import your offer from Excel.

We help you during onboarding: the Tablehint team fills in descriptions, notes and serving with you.

Within 4 hours. Support on Essentials is by email, on Pro by WhatsApp.

Yes, support is available in Croatian.

Email hello@tablehint.com, or call or WhatsApp +385 91 254 0065.

We monitor the system 24/7 and an engineer is on call. You can see the system status at status.tablehint.app. 99.9% of cases are resolved within 15 minutes.

The intro training takes 1 hour, live with our team. Getting comfortable with lessons and the daily quiz usually takes 1-2 shifts.

The weekly ranking and points from the daily quiz turn learning into a game, and in the dashboard you see who uses the Staff app and how each server is progressing.

Yes. The Staff app has a weekly ranking with points and streaks, and the dashboard tracks training per server.

Yes. The Staff app works even when the menu stays on paper: servers get the whole menu with allergens and notes, the out-of-stock list, lessons and a daily quiz from your menu.

In the Pro plan, servers ask the AI assistant about a dish, a drink or an allergy and get an answer from your menu, with ready-made lines for the guest.

No. The Staff app runs on the server’s phone and needs an internet connection, over mobile data or Wi-Fi.

Scans, views, sommelier chats, average visit time and out-of-stock items, the most viewed dishes and the ones most saved to the list, plus stats per server. Pro adds top items, period comparison and a 24-hour activity graph.

In our guest survey (n=279, Q4 2025), 68% of guests said they would order a pricier drink with a short explanation of why it pairs with the dish. That is guest intent, not a measured increase in the check. Estimate it for your venue in the calculator.

Not sales per server for now. The dashboard tracks training per server, and the Staff app shows the weekly ranking.

Use daily specials and the house pick to highlight what you want to sell today. Mark an item out of stock in one tap and it disappears from the guest list.

Yes. You run all venues from one dashboard, with a venue picker.

Guest app and Staff app work on phones, iOS and Android. The Guest app opens in the browser. The dashboard works on all devices.

No. Guests open the menu in their browser, staff work on their phones. Works with your POS, or without it. Remaris today, more POS systems coming.

The basic menu view works even on a weak connection.

The smart menu does not require guests to sign up and does not collect guests’ personal data.

Yes. We sign a data processing agreement (DPA) with our clients.

In the EU, in Frankfurt and Amsterdam, on Supabase and AWS, with ISO 27001.

You, and the people you give access to in the dashboard.